Privacy Policy
Last updated: June 9, 2025
At Builders Kapiti, we are committed to upholding the privacy and security of our clients, visitors, and all users of our website. This Privacy Policy explains how we collect, store, use, and disclose your information when you interact with our website at https://builderskapiti.nz, engage with our services, or contact our team.
By accessing or using the Builders Kapiti website, you agree to the practices described in this policy. If you do not agree with our policies, we recommend that you refrain from using the website or providing any personal information.
Information We Collect
To better serve our clients and improve our digital services, Builders Kapiti collects a range of personal and technical information. This includes information you voluntarily submit and data gathered through automatic means such as cookies.
Personal Information
When engaging with Builders Kapiti, you may provide information through our contact forms, service requests, or direct communication. This may include:
- Your full name.
- Phone number and email address.
- Residential or business address (if relevant to a service request).
- Any other personal information voluntarily disclosed during communication.
This information is essential for providing tailored services, managing client relationships, and responding to inquiries effectively.
Usage Data
Builders Kapiti also gathers technical and behavioral data when you access the website. This includes:
- IP address and general location.
- Browser type and version.
- Device specifications and operating system.
- Pages visited and interaction duration.
- Referring links and clickstream data.
This data is used in an aggregated and anonymous format to optimize user experience and site performance.
Cookies and Tracking Technologies
Builders Kapiti utilizes cookies and similar tracking tools to support website functionality, performance, and user personalization. Types of cookies include:
- Essential Cookies: Necessary for navigation and accessing secure areas of the website.
- Analytical Cookies: Collect data for improving usability, detecting errors, and optimizing content.
- Functional Cookies: Remember user settings and preferences.
- Marketing Cookies: With your consent, these may be used for personalized advertising or retargeting efforts.
You can manage or disable cookies through your browser settings. However, disabling cookies may limit certain site features and affect the browsing experience on the our website.
How We Use Your Information
Builders Kapiti only uses your information for legitimate and disclosed purposes, including but not limited to:
- Service Fulfillment: To provide accurate quotes, complete bookings, and deliver requested building and renovation services.
- Customer Support: To respond to inquiries, schedule appointments, or resolve service-related concerns.
- Site Optimization: To analyze usage patterns and improve design, content, and user navigation.
- Marketing (with Consent): To send newsletters, updates, or promotions relevant to services offered by us.
- Legal Compliance: To meet obligations under New Zealand law, respond to legal requests, or enforce our terms of use.
Sharing Your Information
Builders Kapiti does not sell, trade, or rent your personal information. However, we may disclose data under the following conditions:
Third-Party Service Providers
We partner with trusted third parties who assist in:
- Website maintenance and hosting.
- CRM and communication tools.
- Marketing campaign execution.
- Analytics and traffic monitoring.
These providers are contractually obligated to safeguard your data and use it solely for agreed-upon purposes.
Legal Obligations
We may share your personal information when:
- Required by law or regulatory authorities.
- Necessary to protect the rights or safety of Builders Kapiti, its users, or the general public.
- Investigating suspected violations, fraud, or criminal behavior.
Your Data Rights
As a user of the Builders Kapiti website, you retain control over your personal information. You have the right to:
- Access: Request a copy of your data.
- Correction: Amend inaccuracies or update outdated details.
- Deletion: Request deletion of personal information (where legally permissible).
- Restriction: Limit the use of your information in specific circumstances.
- Opt-Out: Unsubscribe from marketing materials using the link provided in our emails or by contacting us directly.
To exercise your rights, please reach out via our contact page at https://builderskapiti.nz/contact-us.
Data Security
Builders Kapiti takes reasonable and appropriate measures to secure your personal data, including:
- SSL encryption for secure data transfer.
- Access controls and password-protected systems.
- Routine monitoring and system updates.
While we do our best to protect your data, no online transmission can be guaranteed 100% secure.
External Links
Our website may contain links to external sites for informational purposes. Please be aware:
- Builders Kapiti is not responsible for the privacy practices of third-party websites.
- We advise reviewing the privacy policies of external links before sharing any personal data.
Changes to This Policy
Builders Kapiti may revise this Privacy Policy at any time to reflect changes in legislation, technology, or company operations. All updates will be posted on this page with a new “Last Updated” date.
We encourage you to check this policy periodically to stay informed of how Builders Kapiti protects your privacy.
Contact Us
If you have questions or concerns regarding this Privacy Policy, or if you wish to exercise your data rights, please contact Builders Kapiti through the details provided on our official Contact Us page.
